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Developing a Customer-Centric Culture: Because Happy Customers Mean Happy Wallets!

Running a successful business is like running a never-ending marathon in stilettos. As a savvy business owner with $2-5 million in annual sales, you know that keeping your customers happy is the golden ticket to a thriving med spa, boutique, or speaking empire. So, let’s dive into the art of developing a customer-centric culture—because nothing […]

Implementing Standard Operating Procedures (SOPs)

Implementing Standard Operating Procedures

Discover the comprehensive guide to successfully implementing Standard Operating Procedures (SOPs) in your business. Set the stage for significant growth with our expert insights into SOP implementation.

Operational Reporting for Data Driven Decisions

Operational Reporting for Data Driven Decision Making

The gap between being good and being great all boils down to how you collect, analyze, and, most crucially, act on data. Learning how to use operational reporting for data-driven decisions is very helpful. It can give you a competitive edge in any industry. What I love about using data is that data doesn’t lie.  […]

HerringStones Boutique: Reinventing Sales Strategy

HerringStones Training

Luxury retail combines personal style with high-end fashion, setting an impossibly high bar for service and experience. Companies like HerringStones, renowned for their exquisite taste and impeccable client service, continually seek to elevate their game. Isn’t it fascinating that what captivates us are not just the products they offer, but the stories they craft around […]

Product Positioning: Attracting Qualified Ideal Clients

Product Positioning Attracting Qualified Ideal Clients

If you’re an entrepreneur or a business owner, you might think ‘Operating Model’ means complicated corporate stuff and fixed structures. You might also not like the idea of a ‘model’ changing the business you’ve built with hard work. But, it’s not like that.

The 8-Figure Business Secret Weapon: An Operating Model

If you’re an entrepreneur or a business owner, you might think ‘Operating Model’ means complicated corporate stuff and fixed structures. You might also not like the idea of a ‘model’ changing the business you’ve built with hard work. But, it’s not like that.