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5 Ways to Follow Up with Your Clients

In business, it is important to look at your missed opportunities and what you can do to take care of them. One of these missed opportunities is not following up with your clients and customers. Are you leaving money on the table? When you don’t follow up with your clients, you are leaving money on […]

How To Deal With Difficult Clients

Have you ever wanted to fire difficult clients before? And didn’t know how? Client satisfaction is important for any business to thrive in a highly competitive industry. We need to make sure our clients are happy. However, even if you treat your clients appropriately and with professionalism, there will always be a time when you […]

Customer Service with a Purpose

I am a client – a very good client.  Every month, I get a massage at a local massage spa in San Diego.  I have been a client for roughly 5 years.  I visit this spa one to two times a month receiving massages. Who doesn’t love a good massage? It clears my mind, rejuvenates […]